Terms of Use

Last updated 5 November 2026.

What This Service Is

shorttermaccommodation.net.au is an independent service that connects people looking for NDIS short term accommodation (STA) with registered STA and respite providers. We're not a provider, we don't run houses, provide support or list vacancies, and we're not part of the NDIA or the NDIS Quality and Safeguards Commission.

Information on This Website

Our guides are general information, checked against official sources at the date shown on each page. They aren't legal, financial or planning advice for your situation. Rules, prices and funding change, so check with your support coordinator, plan manager, the provider or the NDIS before making decisions.

Providers

Providers we connect you with are independent businesses. They're responsible for their accommodation, the support they provide, what they charge and their service agreements with you. You're free to choose whether to go ahead with any provider. We check providers against our standards, but we can't guarantee availability, suitability or the quality of the stays and services they provide.

Providers pay us for introductions. You don't pay us anything.

Using the Website

• Give accurate information, and only submit someone else's details with their agreement.
• Don't misuse the website, including submitting spam or trying to interfere with how it works.

Emergencies

This isn't an emergency service. If a carer suddenly can't continue, call Carer Gateway on 1800 422 737, any time. If someone is at immediate risk of harm, call 000.

Liability

Nothing in these terms excludes rights you have under the Australian Consumer Law. To the extent the law allows, we're not liable for loss arising from the services of providers we connect you with.

Contact

Questions about these terms: hello@shorttermaccommodation.net.au.